About Us: Twenty Years of Ecommerce, One Small Team - Gold Coast Ecommerce

Home / About

About us

Twenty years of shipping. Still one small team.

We're a small, senior web team. We've built online stores for more than twenty years. Now we also build the AI systems that run alongside them. Based on the Gold Coast, working with clients everywhere.

  • 20+ years in ecommerce
  • Clients worldwide
  • All four major platforms
  • Fixed prices, always

The story

  1. The early 2000s

    Building stores before it was easy

    We started when ecommerce meant hand-built carts, dial-up customers and convincing businesses the internet would matter. What we learned then (catalogue structure, checkout psychology, integration plumbing) is still the job.

  2. The platform years

    Magento, Shopify and everything between

    As the platforms grew up, we went deep on all of them: enterprise Magento builds, hundreds of Shopify launches, WooCommerce and BigCommerce along the way, plus the ERP and 3PL integrations that make stores actually run. Clients from the Gold Coast to the other side of the world.

  3. Now

    The AI acceleration

    AI tools changed what a small senior team can deliver: sites in days, custom apps in weeks, automation that used to be enterprise-only. We rebuilt the whole practice around it. One thing stayed put. Experienced people still make the judgement calls.

How we work

Four things we won't bend on

Fixed prices, in writing

Hourly billing rewards slowness. Every project gets a written quote with a scope, a timeline and a number. The number on the quote is the number on the invoice.

Senior people, small team

You talk to the people doing the work. No account managers passing messages along. No juniors learning on your project.

Plain talk

If an app does the job, we tell you to buy the app. If your platform is wrong, we tell you to move. It costs us work. It also keeps clients around for years.

Support that answers

Stores break on Saturdays. Campaigns launch on Mondays. You get a person who knows your setup, not a ticket number.

Location

Gold Coast address. Clients everywhere.

You don't need to be on the Gold Coast to work with us. Most of our clients aren't, and some we've only ever met on a video call. We've worked remotely for twenty years, so nothing depends on a meeting room. Scope calls happen by phone, progress lives on a staging URL you can click, and quotes arrive in writing.

If you are local, the coffee's on us.